NCEdCloud (North Carolina Education Cloud) is a secure, user-friendly login platform developed for students, teachers, and education staff in North Carolina. Designed by the North Carolina Department of Public Instruction (NCDPI), it provides seamless access to various educational applications including PowerSchool, Canvas, and more, all through a Single Sign-On (SSO) portal.
Whether you’re a student accessing assignments or a staff member managing administrative tasks, NCEdCloud ensures quick and secure login from anywhere.
What is NCEdCloud?
NCEdCloud (North Carolina Education Cloud) is a secure identity and access management system developed by the North Carolina Department of Public Instruction (NCDPI). It provides students, teachers, and school staff with a Single Sign-On (SSO) solution to access various educational applications like PowerSchool, Canvas, Schoolnet, and Clever through one unified portal. This eliminates the need to remember multiple usernames and passwords, making the login process faster and more convenient.
The platform is designed to support both in-person and remote learning by allowing users to log in anytime, from any device. With features like Multi-Factor Authentication (MFA) for added security, QR code login for younger students, and mobile app compatibility, NCEdCloud ensures safe and seamless digital access for all users across North Carolina’s public school system.
Key Features of NCEdCloud
| Feature | Description |
|---|---|
| SSO Access | Log in once to access multiple educational tools. |
| QR Code Login for K–5 | Young students can log in by scanning a QR badge. |
| Multi-Factor Authentication | Additional security for staff and high-access users. |
| Role-Based Access Control | Access is personalized based on user role (student, teacher, staff). |
| Self-Service Password Reset | Easily recover login credentials. |
| Mobile Friendly | Fully functional on both desktop and mobile devices. |
How to Log In to NCEdCloud
- Visit: https://my.ncedcloud.org
- Enter your Username (Student ID or UID).
- Click “Go”.
- Enter your Password.
- Complete MFA, if required.
- Click “Go” again to access your dashboard.
💡 Recommended Browsers: Chrome or Firefox (latest versions).
Claiming Your NCEdCloud Account
First-time users need to claim their accounts. The process differs slightly for students and staff.
For Students (Grades 6–12)
- Go to https://my.ncedcloud.org
- Click “Claim My Account”
- Select “LEA Student Claim Policy”
- Enter:
- Student ID (PowerSchool UID)
- Grade Level
- Date of Birth (YYYYMMDD)
- LEA Code (district’s 3-digit code)
- Verify captcha and click “Next”
- Create your password and set security questions
- Your username will be confirmed
K–5 students usually receive logins from their teachers or use QR Code badges.
For Staff and Teachers
- Go to https://my.ncedcloud.org
- Click “Claim My Account”
- Select “LEA Employee Claim Policy”
- Enter:
- 10-digit UID
- Date of Birth (YYYYMMDD)
- LEA Code
- Complete captcha and continue
- Create password + set up security questions
- Username will be displayed on confirmation
Login Using QR Code (Badges)
NCEdCloud allows K–5 students to log in using QR Code Badges for quick and password-free access.
How to Use QR Code:
- Go to https://my.ncedcloud.org
- Click on “Scan Student QR Code”
- Allow camera access
- Show your QR Badge to the screen
- System will recognize and log you in
Teachers can print QR badges from the Badges tab in the NCEdCloud dashboard.
Multi-Factor Authentication (MFA)
MFA provides extra protection for NCEdCloud users, especially staff with admin or sensitive access.
Steps to Set Up MFA:
- Login to NCEdCloud
- Go to Settings → MFA Setup
- Scan the QR code using apps like:
- Google Authenticator
- RapidIdentity Authenticator
- Enter the 6-digit OTP shown on your app
- Confirm to enable MFA
You can register MFA on multiple devices during setup.
Pros and Cons of Using NCEdCloud
| Pros | Cons |
|---|---|
| Centralized access to multiple educational resources | Initial learning curve for new users |
| Enhanced security through SSO and two-factor authentication | Dependence on internet connectivity |
| Streamlined administrative processes | Potential for system downtime during updates |
| Supports personalized learning experiences | It May require regular training for optimal use |
| Real-time data synchronization across systems | Privacy concerns regarding centralized data storage |
| Scalable infrastructure to accommodate growth | Potential for technical issues affecting multiple systems simultaneously |
| Regular updates and improvements | Customization limitations for individual school needs |
Forgot My Password
To reset your password:
- Visit https://my.ncedcloud.org
- Click “Forgot My Password”
- Enter your Username
- Answer your security questions
- Create a new password
- Log in with your new credentials
Forgot My Username
If you forgot your username:
- Go to the login page
- Click “Forgot My Username”
- Provide:
- Your registered email or DOB
- Your school or LEA information
- Your username will be sent to your registered email
Latest Updates
- ✅ QR Login Badge enabled for PreK–5 students
- ✅ MFA now required for users with privileged roles
- ✅ Expanded support for RapidIdentity Mobile App
- ✅ Improved security for password resets and username recovery
NCEdCloud RapidIdentity App
The NCEdCloud RapidIdentity App is a mobile application designed to give users secure, easy access to their NCEdCloud accounts from smartphones and tablets. Developed by Identity Automation, this app brings all the key features of the NCEdCloud platform into a convenient, on-the-go experience perfect for students, teachers, and staff who need to stay connected outside of the classroom.
With the RapidIdentity App, users can:
- Log in securely to access educational tools like PowerSchool, Canvas, Schoolnet, and more
- Use Multi-Factor Authentication (MFA) for enhanced account security
- Manage account settings, including password resets
- Receive push notifications for login alerts and authentication
- Easily access learning resources through a mobile-friendly interface
How to Download & Use the App:
- Download the App:
- For iPhone/iPad: App Store – RapidIdentity
- For Android Devices: Google Play Store – RapidIdentity
- Launch the App and select North Carolina or NCEdCloud as your organization.
- Enter your Username and Password just like on the desktop portal.
- If enabled, complete MFA (Multi-Factor Authentication) using your linked device or code.
- Once logged in, you’ll be able to access all linked resources quickly and securely.
Why Use the RapidIdentity App?
- Mobile Convenience: Access your school accounts from anywhere
- Time-Saving: No need to open a browser every time
- Safe and Secure: Built-in security features protect user data
- Better Learning Flexibility: Supports blended and remote learning environments
Note: Some features, such as MFA, must be enabled by your school or district admin for use within the app.
Support & Assistance for NCEdCloud Login Issues
Getting the right help is essential for a smooth login experience with NCEdCloud. Whether you’re a student, parent, or school staff member, several support options are available to guide you through login issues or technical challenges.
Here’s a helpful overview of the main support resources available for NCEdCloud users:
| Support Option | Description | How to Access |
|---|---|---|
| Help Desk Portal | A centralized platform offering guides, FAQs, and technical help. | Visit the official NCEdCloud Support Portal |
| Email Support | Best for general queries or non-urgent concerns that need detailed answers. | Email: [email protected] |
| Phone Assistance | Ideal for immediate login or access problems that require real-time resolution. | Call your school district’s tech support number |
| Live Chat (if available) | Fast and interactive support for basic questions or quick fixes. | Available via the NCEdCloud website (during support hours) |
| User Community Forum | Ask questions or browse discussions posted by other NCEdCloud users. | Join via the community section on the portal |
| Guides & Manuals | Step-by-step documents to help users access and navigate the platform. | Found in the Resources or Support section |
| Video Tutorials | Easy-to-follow videos for learning how to use NCEdCloud tools and features. | Available under Training or Tutorials on the portal |
✅ Tip: If you’re a student or teacher, your first point of contact should be your school’s IT coordinator or media specialist before reaching out to statewide support.
FAQs
Can students under grade 6 claim their own account?
No, typically their accounts are managed by school staff or accessed via QR badges.
What if I don’t have my Student UID?
Contact your teacher or school administrator.
Can I use NCEdCloud outside school hours?
Yes, the platform is accessible 24/7 online and on mobile.
How often do I need to update my password?
It’s recommended to change it every 90 days for security.
Is NCEdCloud secure for sensitive data?
Yes, it follows strict encryption and access control policies.
Conclusion
The NCEdCloud platform plays a vital role in streamlining digital education across North Carolina. By offering secure, centralized access to essential tools like PowerSchool, Canvas, and Schoolnet, it empowers students, teachers, and staff to stay productive whether in the classroom or learning remotely.
From features like QR Code login for younger students to Multi-Factor Authentication for added security, and mobile access through the RapidIdentity App, NCEdCloud is designed with flexibility, safety, and ease-of-use in mind. Support resources, video tutorials, and a dedicated help desk ensure that every user from beginners to tech-savvy educators can navigate the system with confidence.
Whether you’re accessing assignments, managing grades, or supporting IT needs, NCEdCloud offers a future-ready solution for North Carolina’s educational community. For the best experience, keep your login credentials secure, update your password regularly, and don’t hesitate to contact your school’s IT support if you face any issues.